Privacy Policy – Sattvalife
At Sattvalife, we value your trust. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or interact with our website (www.sattvalife.co.in). We are committed to handling your information responsibly and in accordance with applicable Indian laws and guidelines.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect only the minimum information required to serve you better.
1.1 Personal Information
We may collect the following details only when you voluntarily provide them:
Full Name
Email Address
Phone Number
Postal / Delivery Address
Purpose of collection:
These details are collected strictly for mailing, order communication, and service-related correspondence.
We do not collect device details, IP addresses, browser information, or usage analytics.
2. How We Use Your Information
Your information is used only for legitimate business purposes, including:
Processing and delivering your orders
Communicating order status, delivery updates, or service responses
Responding to your queries or requests
Maintaining internal records for customer servicing
We do not use your contact information for unsolicited marketing or misuse it in any manner.
3. Data Protection & Misuse Prevention
Sattvalife strictly follows Indian data protection standards and ethical practices:
We do not sell, rent, trade, or share your personal information with third parties for marketing purposes
We do not misuse contact details for spam, cold calling, or unauthorized communication
Access to personal data is restricted to authorized personnel only
All reasonable safeguards are in place to prevent unauthorized access, disclosure, or misuse.
4. Compliance with Indian Guidelines
Sattvalife adheres to applicable Indian regulations, including:
Information Technology Act, 2000
Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
We collect and process personal information lawfully, fairly, and transparently.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purpose for which it was collected or as required under applicable laws.
6. Third-Party Links
Our website may contain links to external websites. Sattvalife is not responsible for the privacy practices or content of such third-party sites. Users are encouraged to review their privacy policies independently.
7. Your Rights
You have the right to:
Request access to your personal information
Request correction or update of your details
Request deletion of your information (subject to legal obligations)
Requests can be made using the contact details provided below.
8. Children’s Privacy
Sattvalife does not knowingly collect personal information from children under the age of 13. If such data is identified, it will be deleted promptly.
9. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date.
10. Contact Information
For any questions, concerns, or requests regarding this Privacy Policy:
Email: support@sattvalife.co.in
Phone: +91 8282971212